Here’s a quick one for you.
I wonder if this is a UK thing or if it is truly international. I have a feeling that it is experienced by frustrated EMS/Fire/Police services world wide.
Why is it that after someone has rang 999 (911 or your own countries emergency number) and asked for some emergency assistance, that by the time we arrive, whether it be in 3 mins or 20mins, they still seem unprepared and surprised by our arrival. I hear a frantic
“just a minute!!!”
shout from behind the door, then a hurried scramble around looking for the keys to unlock the door and let me in.
Surely, if they have called for emergency help, they would think to unlock the door, or at least have the keys handy and in the lock.
Now, before anyone comments on the stress involved in the situation and how it may not be the first thing on the patients/families mind, this apparent phenomenon, in my experience, is only really seen with the callers who don’t actually have an emergent need.
To the contrary, if a patient has suffered a cardiac arrest or has a significant life threatening event, as long as someone else is present in the house, the door will be wide open so we can quickly gain access to the patient.
Not a big deal, just a pet hate!!
How about where you are?